Privacy Policy

Effective Date: January 18, 2025

ARHOST respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including domain registration, hosting, web development, digital marketing, BDiX hosting, and other related services (“Services”).

Information We Collect

Personal Information:
Name, email address, phone number, and billing information provided during account registration
Payment details securely processed through third-party payment gateways

Non-Personal Information:
Technical data such as IP addresses, browser types, device information, and access times collected via cookies and analytics tools

Service-Related Information:
Content and files you upload, manage, or store on our hosting services

How We Use Your Information

Service Delivery and Improvement:
To process payments, deliver services, and manage your account
To improve our Services based on usage patterns and feedback

Communication:
To send updates, invoices, service notifications, and support responses
To provide technical assistance

Compliance and Security:
To detect and prevent fraud, unauthorized activity, and breaches
To comply with legal requirements and enforce our Terms of Service

Marketing (with Consent):
To send promotional offers and newsletters
To gather feedback through surveys to enhance user experience

Sharing Your Information

Third-Party Service Providers:
We share information with vendors who help deliver our Services (e.g., payment processors, analytics platforms)

Legal Obligations:
We may disclose your information to comply with legal obligations or protect our rights

Business Transfers:
If ARHOST undergoes a merger, acquisition, or sale, your information may be transferred to the new entity

Data Security
We use advanced security measures, including encryption, secure servers, and firewalls, to protect your data. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention
We retain your data as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Backup data and service-related records may be retained for internal use or dispute resolution.

Your Rights

Access and Update: You can access and update your personal information through your account dashboard
Request Deletion: You can request data deletion, subject to legal or contractual obligations
Opt-Out: You may opt out of marketing emails by following the instructions in the email or contacting us
Data Portability: You may request a copy of your data in a portable format

Cookies and Tracking
ARHOST uses cookies to:
Improve website functionality and user experience
Track traffic and analyze usage patterns
You can manage cookies through your browser settings. Disabling cookies may limit certain features of our Services.

International Data Transfers
Your information may be processed in countries where we or our service providers operate. By using ARHOST Services, you consent to such data transfers.

Third-Party Links
Our website may include links to external websites. ARHOST is not responsible for their privacy practices, and we encourage you to review their policies.

Policy Changes
We may update this Privacy Policy periodically. Updates will be effective immediately upon posting, and continued use of our Services indicates your acceptance of the changes.

Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 01648433927
Address: Flat Number: Ta-131, Wakil Tower, Gulshan Badda Link Rd, Dhaka 1212

By using ARHOST’s Services, you agree to the terms of this Privacy Policy.